Advance Purchase Rate

Experience a 'Sanctuary for the Senses'. Book early and enjoy special rates.

Enjoy 15% Off Your Stay

Book your room with us 3 days in advance, and save up to 15% on your stay.

Terms & Conditions

Package Specific Terms and Conditions

  • This offer is open for bookings from 1 Oct 2019 until 31 Dec 2021.
  • This offer is valid for stays from 1 Oct 2019 until 31 Dec 2021.
  • A minimum stay of 1 night is required for this offer.
  • This offer cannot be combined with other promotions, vouchers or gift certificates.
  • This offer is not valid for group bookings (more than 7 rooms).
  • Room has to be booked 3 days in advance.

General Terms and Conditions

  • Rates are quoted in Malaysian Ringgit (MYR) on a per room per night basis.
  • Rates are subject to prevailing taxes.
  • Hotel guests are subject to the Malaysian Tourism Tax of MYR10 nett per room per night in accordance with the Tourism Tax Act 2017. Malaysian nationals and permanent residents holding MyPR cards are exempted upon presentation of the ID card upon check-in.
  • Check-in time is from 15:00 hours and Check-out time is up to 12:00 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 12:00 hours to 16:00 hours will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 16:00 hours will be charged 100% of the Best Available Rate of the day.
  • Reservation may be cancelled at the hotel’s discretion, without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per the hotel's cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.
  • Guest who has pre-paid for the room must present the same credit card used to make the booking upon check in.
  • No pets are allowed.
  • No durians are allowed to be consumed in the hotel’s public area or guestroom.
  • The hotel respectfully requests that hotel guests do not smoke in the rooms and instead, use the dedicated outdoor smoking areas. Anyone found to be smoking or having smoked in the guest room shall be subject to a cleaning fee of RM 1,000.00 per night.

Cancellation Policy

  • Reservation requires full payment.
  • No changes are allowed; reservation is non-cancellable and non-refundable.
  • Your credit card will be charged 100% of the total reservation cost upon making your reservation.

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